At CustomerBill, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, software, and services.
By accessing or using CustomerBill, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Contact details
- Account login information
Business & Usage Information
- Business name and details
- Customer and invoice data entered by you
- Billing and payment-related information
- Usage data such as login activity and feature usage
We collect information only when it is necessary to provide and improve our services.
How We Use Your Information
CustomerBill uses your information to:
- Provide and operate the billing and invoicing software
- Create and manage user accounts
- Process subscriptions and payments
- Improve platform performance and features
- Communicate updates, support responses, and service-related messages
- Ensure security and prevent misuse
We do not sell or rent your personal data to third parties.
Data Storage & Security
We use secure cloud infrastructure and reasonable technical safeguards to protect your data against unauthorized access, loss, or misuse. While we take strong measures to secure information, no online system is completely risk-free.
You are responsible for maintaining the confidentiality of your login credentials.
Data Ownership
You retain full ownership of all data you upload or create using CustomerBill, including customer records, invoices, and billing information. CustomerBill does not claim ownership over your business data.
Sharing of Information
We may share information only in the following situations:
- With trusted service providers who help us operate the platform
- To comply with legal obligations or lawful requests
- To protect the rights, security, or integrity of CustomerBill
All third parties are required to maintain confidentiality and data protection standards.
Cookies & Tracking Technologies
CustomerBill may use cookies or similar technologies to:
- Improve website functionality
- Analyze usage and performance
- Enhance user experience
You can control or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites or services. CustomerBill is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.
Subscription & Payment Privacy
Payment processing may be handled by secure third-party payment providers. CustomerBill does not store sensitive payment information such as credit or debit card details on its servers.
Data Retention
We retain your information only as long as necessary to provide services, comply with legal requirements, or resolve disputes. Upon account termination, data may be retained for a limited period as required by law or system backups.
Changes to This Privacy Policy
CustomerBill reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. Continued use of the service indicates acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact the CustomerBill support team.